Whether you are clearing customs or in transit for an onward international flight, simply look for signage to guide you when you disembark your flight.
If you need help with flight connections, customs procedures or collecting your bags, Air New Zealand ground staff will be happy to help. Let them or your flight crew know.
For advice about onward connections to flights with Air New Zealand, bmi, Lufthansa, Shanghai Airlines, United Airlines and Virgin Atlantic, please check the pages in the menu.
Airport Maps
Where do I check in at Narita Airport, Tokyo?
From 25 March 2012, Air New Zealand flights will operate from Terminal 1 South. Terminal 1 is the home for ANA and all Star Alliance carriers, providing seamless connections across the Star Alliance network