Conditions of Carriage

(Last updated 3 October 2008)

Article 1	Definitions	Article 10	Refunds
Article 2	Applicability	Article 11	Conduct on Board Aircraft
Article 3	Tickets	Article 12	Arrangement of Additional Services
Article 4	General	Article 13	Administrative Formalities
Article 5	Reservations	Article 14	Successive Carriers
Article 6	Check-in/Boarding	Article 15	Our Liability in Relation to Passengers
Article 7	Refusal of Carriage and Special Assistance	Article 16	Time Limitation on Claims and Actions
Article 8	Baggage	Article 17	Consumer Guarantees Act (NZ)
Article 9	Schedules and Cancellation of Flights	Article 18	No Modification or Waiver