Have a question for Air New Zealand? Try our online help or search first. If you don't find the information you need, send an email to the address below for your country.

Sales and Reservations

New Caledonia

Axxess Travel
22 Rue Duquesne, Espace Mozelle, Noumea
Phone: 687-286 677
Email: airnznoumea@airnz.co.nz

Cook Islands

International Airport, Rarotonga
Phone: 682-26 300
Email: airnzcookislands@airnz.co.nz

Fiji - Nadi

Suite 37, 1st Floor International Arrivals Concourse
Nadi Airport
Phone: 679-672 2955
Email: airnzfiji@airnz.co.nz

Fiji - Suva

Queensland Insurance Centre
Victoria Parade, Suva
Phone: 679-331 3100
Email: airnzfiji@airnz.co.nz

Niue

Pelenis Travel Agency
Alofi, Niue
Phone: 683-4317
Email: pelenistravel@niue.nu

Norfolk Island

Burnt Pine Travel Pty Ltd
Taylors Road, Norfolk Island
Phone: 6723-22 195
Email: airnznorfolkisland@airnz.co.nz

Tahiti

Vaima Centre, Papeete
Phone: 689-540 740
Email: airnztahiti@airnz.co.nz

Tonga

Kingdom Travel Centre
Vuna Road, Nuku'alofa
Phone: 676-23 192
Email: info@travelcentre.to

Vanuatu

Surata Tamaso Travel
Kumul Highway, Port Vila
Phone: 678-22 666

Samoa

Cnr Vaea & Convent Streets
Apia
Phone: 685-20 825
Email: airnzsamoa@airnz.co.nz

Solomon Islands

Air New Zealand Suva
Queensland Insurance Centre
Victoria Parade, Suva
Phone: 679-331 3100
Email: airnzfiji@airnz.co.nz

Airpoints

Air New Zealand Contact Centre
Private Bag 93537
Takapuna
North Shore City 0740
New Zealand
Phone: 64-9-357 3000

Cargo

Principal Office
Nadi (NAN)
Phone: +679 672 0429
Fax: +679 672 1530
Hours: 0900 - 1700, Monday to Friday
SITA: NANFSNZ

Engineering

Email: marketing.services@airnz.co.nz

Airline Training

Email: airlinetraining@airnz.co.nz

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Customer Relations

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Tel: +64 (0)9 366 2929
Fax: +64 (0)9 256 3531
Hours: 9am - 5pm (NZ time), Monday to Friday

Postal address:
Air New Zealand Customer Relations
Private Bag 92007
Auckland 1142
New Zealand